Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, 38004,
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Close to the historic old town
Great
8.8
9.3
/10
4.7
4.8
/5
Guests love staying at Iberostar Heritage Grand Mencey
Historical Architecture
Free Shuttle
High-Quality Spa
Saltwater Pool
Live Music Events
"lobby and courtyard areas are absolutely stunning."
Dorothy from Canada
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"The outdoor space with the pool and chairs is incredible as is the outdoor space to have cocktails."
Charlene Esaw Travels from United States
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"Breakfast was fresh and delicious - so many varied options - it was hard not to have at least three courses!"
Berrow75 from United Kingdom
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"The spa was fantastic and very affordable."
Nick W from United Kingdom
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"beautiful grounds and building, . large room; . great pool."
Gabor from Canada
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5-star hotel with a 4,500 m2 SPA Sensations in Santa Cruz de Tenerife
SPA Sensations
More than 4,500 m2 are dedicated to SPA Sensations, offering 14 massage and treatment booths. The spa includes a hammam, sauna, steam room, and both indoor and outdoor heated pools. Guests can book back massage, body scrub, facial treatments, and couples massage.
Dining Options
Los Menceyes restaurant serves local dishes for breakfast and dinner, including a diverse international buffet at breakfast. The hotel's gourmet restaurant holds MSC/ASC certification for sustainable seafood and offers culinary classes and workshops. Additional dining venues include Bar Casino, a snack bar, and a lobby bar with live music and evening ambiance.
Accommodations
Spacious rooms are equipped with a flat-screen TV, satellite TV, and a mini bar. Some rooms include a balcony with city views and a private bathroom with bathrobe and slippers. Daily housekeeping and room service are provided.
Recreation & Activities
Two paddle tennis courts are located on the rooftop for guest use. A well-equipped fitness centre offers yoga classes, a personal trainer, and fitness classes. Complimentary snacks and beverages are served at the pool bar, and live music performances and a casino provide evening entertainment.
Must-do experiences
Visit the stunning Auditorio de Tenerife for a perfect photo op.
Savor local mojo sauce with grilled seafood at Casa de la Pella.
Stroll through Parque García Sanabria for beautiful gardens and art.
Discover history at the Museo de la Naturaleza y el Hombre here.
Shop for local crafts at Mercado de Nuestra Señora de África.
Choose your preferred room type
At Iberostar Heritage Grand Mencey, pick from double rooms, triple rooms, family suites, and more—each including breakfast, flexible cancellation, and seasonal discounts.
Double Room
2 persons
335 sq. feet
1 Double bed / 2 Single beds
Air conditioning
room details
Junior Suite
2 persons
485 sq. feet
1 Queen-size bed
Air conditioning
room details
Double Garden View
2 persons
335 sq. feet
1 King-size bed / 2 Single beds
Air conditioning
Balcony
room details
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Room Rates & Availability Calendar
See current prices and availability for your travel dates.
Amenities
Iberostar Heritage Grand Mencey provides everything you need for a relaxing, memorable stay.
Facilities: Perfect
9.0/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Yoga class
Sports trainer
Aerobics
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Casino
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Hot spring bath
Open-air bath
Make up services
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Where to Find Iberostar Heritage Grand Mencey
Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, 38004,
Map view
City landmarks
Museum
Museum of Nature and Man
4900 ft
Museum
Municipal Museum of Fine Arts
2800 ft
Church
Iglesia de Nuestra Senora de la Concepcion
4000 ft
Market
Municipal Market Our Lady of Africa La Recova
1.2 mi
Church
Iglesia de San Francisco
2800 ft
Event hall
Auditorio de Tenerife Adan Martin
1.3 mi
Landmark
Carta Palace
3100 ft
Landmark
TEA Tenerife Espacio de las Artes
1.2 mi
Landmark
Calle del Castillo
3100 ft
Landmark
Castillo de San Juan Bautista
1.3 mi
Landmark
Plaza de Espana
1.1 mi
Church
Parroquia de Nuestra Senora del Pilar
2000 ft
Museum
Historical Military Museum of the Canary Islands
4100 ft
Landmark
Mirador Piedra La Rosa
3400 ft
Landmark
Centro de Fotografia Isla de Tenerife
3400 ft
Landmark
Casa Del Carnaval
3700 ft
Square
Plaza Del Principe
2800 ft
Gallery
Circulo de Bellas Artes de Tenerife
2700 ft
Landmark
Plaza Munoz De Bustillo
1.1 mi
Theatre
Guimera Theater
3900 ft
Botanical Garden
Palmetum of Santa Cruz de Tenerife
1.5 mi
Landmark
Palace of the General Captaincy of the Canary Islands
2700 ft
Amusement Park
Cesar Manrique Waterpark
1.4 mi
Nearby
Santa Cruz de Tenerife
Rambla de Santa Cruz
1100 ft
Park
Parque Garcia Sanabria
200 ft
Gallery
Los Lavaderos
900 ft
Rambla de Santa Cruz
Casino Santa Cruz
300 ft
Calle de Carlos J.R. Hamilton
Sala de Arte de Los Lavaderos
700 ft
Parque Garcia Sanabria
Reloj de flores
1200 ft
Calle Méndez Núñez
TenerifebyHost
1300 ft
Restaurants
Cocina Urbana
200 ft
Rambla Santa Cruz 114
Tenerife south
100 ft
Iberoster
La Tasca de Enfrente
100 ft
Calle Doctor Jose Naveiras 9
Restaurante Aborigen
200 ft
Calle del Doctor Jose Naveiras 38 Iberostar Grand Mencey
Niqqei
200 ft
Calle del Doctor Jose Naveiras 38 Terraza Hotel Mencey
Papa Negra
200 ft
Calle Doctor Jose Naveiras 38
Mundo Iberico
400 ft
Calle del Doctor Guigou 36
Macusamba
400 ft
Rambla del General Franco
Macusamba Cafe Bar And Lounge
400 ft
Rambla de Santa Cruz 116
Strasse Park
600 ft
Rambla de Santa Cruz Parque García Sanabria
Explore Santa Cruz de Tenerife
Explore Santa Cruz de Tenerife
Top Attractions
Activities
Dining
Entertainment
Museum of Nature and Man
18 minutes walking
Showcasing the natural heritage of the Canary Islands, this museum features impressive exhibits on geology, archaeology, and biology.
Iglesia de Nuestra Senora de la Concepcion
15 minutes walking
This historic church is known for its beautiful architecture and striking art, providing insight into local history and culture.
Casino Santa Cruz
1 minute walking
A vibrant casino offering a variety of table games and slot machines, it also features dining and entertainment options.
Rambla de Santa Cruz
4 minutes walking
An iconic promenade lined with palm trees and gardens, perfect for a leisurely stroll or enjoying outdoor cafes and shops.
Sendero de los Sentidos
12 minutes walking
A scenic nature trail that offers a relaxing walk surrounded by native flora, ideal for those seeking tranquility and beauty.
Water Sports at Playa Valleseco
25 minutes driving
Thrilling water sports activities like surfing and paddleboarding available for adventure seekers at this beautiful beach.
Cocina Urbana
1 minute walking
Offering a modern take on local cuisine, this restaurant features a cozy atmosphere and dishes made with fresh, local ingredients.
La Tasca de Enfrente
1 minute walking
Known for its traditional Canarian tapas, this vibrant spot ensures a communal dining experience with great flavors.
Auditorio de Tenerife Adan Martin
25 minutes walking
An architectural masterpiece hosting concerts and performances with a breathtaking backdrop, perfect for culture lovers.
Sala de Arte de Los Lavaderos
3 minutes walking
A contemporary art gallery that features local artists' works, often hosting exhibitions and cultural events.
Transport options
City Centre
Santa Cruz de Tenerife 8 min · 2000 ft
Airports
Tenerife Norte (TFN) 22 min · 8.8 mi
Tenerife Sur (TFS) 96 min · 39.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 40.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Russian
Year renovated:
2011
Number of floors:
4
Number of rooms:
155
Former name
Iberostar Grand Hotel Mencey
Guest Reviews & Ratings
Read what guests have shared about their stay at Iberostar Heritage Grand Mencey.
Cleanliness
9.2/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
8.9/10
Location
9.2/10
Staff
9.2/10
Value for money
8.4/10
Pros
High-quality breakfast
Comfortable rooms
Convenient location
Luxurious spa
Cons
Long waits for service
Insufficient sun loungers
Inconsistent internet connectivity
Guest reviews
based on 1875 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
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Questions of the users
About Iberostar Heritage Grand Mencey
Can you tell me if there are charges for using the indoor swimming pool?
12 November 2023
The hotel features a heated outdoor pool instead of an indoor swimming pool. Access to the indoor thermal circuit at the SPA is available for €20 per adult, with a reservation required.
Is the outdoor swimming pool heated for year-round use?
7 December 2023
Yes, the outdoor swimming pool maintains a comfortable temperature throughout the year.
Do hotel rooms typically include a balcony?
15 October 2023
Not all accommodations come with a balcony, but it can be requested subject to availability at the time of check-in.
What are the costs for parking a vehicle at the hotel?
29 November 2023
Parking costs €12 per day for stays of 1 to 4 days, and this drops to €10 per day for 5 days or more.
How far is the hotel located from the nearest beach?
25 October 2023
The hotel is situated approximately 8 kilometers from Playa de Las Teresitas, the closest beach.
What transportation options are available from TFS Airport to the hotel?
22 November 2023
There is no shuttle service provided. Guests can opt for a public taxi, which costs around €90, or take a bus for approximately €12 per person. Private transfers can also be arranged upon request.
Are spa facilities included with the room price?
18 December 2023
Access to the spa facilities incurs an additional fee of €20 per person for hotel guests.
Do any rooms come with interconnecting doors for families?
1 November 2023
Interconnecting rooms are available at the hotel, ideal for families seeking proximity.
Can breakfast be included with the room rate?
3 December 2023
Yes, breakfast options are available depending on the chosen booking category. Please check the availability while making a reservation.
Is there a restaurant on the hotel premises?
30 November 2023
Yes, the hotel features a restaurant serving a variety of culinary options, which highlights local ingredients.
Can guests access the swimming pool during their stay?
6 December 2023
Yes, the swimming pool is open for guests to enjoy throughout their stay.
Is it possible to request a cot for an infant during our stay?
16 November 2023
Cots are available without charge, subject to availability at the time of check-in.
Are pets allowed at the hotel?
5 December 2023
The hotel has a no-pets policy, ensuring a comfortable environment for all guests.
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